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The uncertainty of customer demand for a product is the
rate of strategic uncertainty.
implied demand uncertainty.
demand uncertainty.
average forecast error.
First step to strategic fit is to understand customers by mapping their demand on the implied uncertainty spectrum.
False
True
The competitive strategy of a company defines the set of customer needs that it seeks to satisfy through its products and services
True
False
If required service level increases, then it will cause implied demand uncertainty to increase.
False
True
The uncertainty that exists due to the portion of demand that the supply chain is required to meet is the
average forecast error.
none of the options.
implied demand uncertainty.
demand uncertainty.
rate of strategic uncertainty.
All supply chain activities in a firm belong to one of three macro processes, CRM, ISCM and SRM.
True
False
A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request.
True
False
Which of the following are basic steps to achieving strategic fit?
All of the options are basic steps to achieving strategic fit.
Understanding the customer and supply uncertainty.
None of the options are a basic step to achieving strategic fit.
Achieving strategic fit.
Understanding the supply chain capabilities.
To achieve complete strategic fit, a firm must ensure that all functions in the value chain have diverse strategies that support functional goals.
True
False
Which of the following is NOT a stage within a typical supply chain?
Manufacturers
Retailers
All of the options are stages within a typical supply chain
Wholesalers/Distributors
Consumers
Which of the following is NOT a cycle in the supply chain cycle view?
Analysis cycle
Customer order cycle
Procurement cycle
Manufacturing cycle
Replenishment cycle
The customer order cycle occurs at the
customer/retailer interface.
retailer/distributor interface.
distributor/manufacturer interface.
manufacturer/supplier interface.
Which of the following statements about pull processes is accurate?
Execution is initiated in anticipation of customer orders.
May also be referred to as reactive processes.
At the time of execution, demand must be forecast.
May also be referred to as speculative processes.
None of the options are accurate.
Execution initiated in response to a customer order is Pull view of a supply chain.
False
True
The cycle view of a supply chain holds that the processes in a supply chain are divided into aseries of activities performed at the interface between successive stages.
True
False
Demand uncertainty is the uncertainty in production plan of a manufacturing concern.
True
False
A supply chain strategy involves decisions regarding
operating facilities.
inventory
information flows.
transportation
all of the options
A decrease in the lead time of a product will decrease implied demand uncertainty.
False
True
A companys product development strategy specifies the portfolio of new products that it will develop.
False
True
The push/pull view of a supply chain holds that.
all processes in a supply chain are initiated in response to a customer order.
None of the options are true.
the processes in a supply chain are divided into 2 categories depending on whether they are initiate
the processes in a supply chain are divided into a series of activities performed at the interface b
all responses in a supply chain are performed in anticipation of customer orders.
Successful supply chain management requires which of the following decision phases?
B-Supply chain planning
A and B only
A-Supply chain strategy/design
C-Supply chain operation
all of the options
The objective of every supply chain is to maximize the supply chain surplus.
False
True
The cycle view of the supply chain is useful when considering operational decisions, because it categorizes processes based on whether they are initiated in response to or in anticipation of customer
False
True
The degree of supply chain responsiveness does not need to be consistent with the implied uncertainty.
True
False
Pull processes may also be referred to as speculative processes.
True
False
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