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The customer order cycle occurs at the

 manufacturer/supplier interface.
 customer/retailer interface.
 retailer/distributor interface.
 distributor/manufacturer interface.

Which of the following is NOT a stage within a typical supply chain?

 Wholesalers/Distributors
 Consumers
 Manufacturers
 All of the options are stages within a typical supply chain
 Retailers

Successful supply chain management requires which of the following decision phases?

 B-Supply chain planning
 A-Supply chain strategy/design
 all of the options
 C-Supply chain operation
 A and B only

A companys product development strategy specifies the portfolio of new products that it will develop.

 True
 False

If required service level increases, then it will cause implied demand uncertainty to increase.

 False
 True

The push/pull view of a supply chain holds that.

 all processes in a supply chain are initiated in response to a customer order.
 the processes in a supply chain are divided into 2 categories depending on whether they are initiate
 None of the options are true.
 all responses in a supply chain are performed in anticipation of customer orders.
 the processes in a supply chain are divided into a series of activities performed at the interface b

First step to strategic fit is to understand customers by mapping their demand on the implied uncertainty spectrum.

 True
 False

A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request.

 True
 False

The cycle view of the supply chain is useful when considering operational decisions, because it categorizes processes based on whether they are initiated in response to or in anticipation of customer

 False
 True

The objective of every supply chain is to maximize the supply chain surplus.

 False
 True

Demand uncertainty is the uncertainty in production plan of a manufacturing concern.

 True
 False

The competitive strategy of a company defines the set of customer needs that it seeks to satisfy through its products and services

 True
 False

A decrease in the lead time of a product will decrease implied demand uncertainty.

 True
 False

Execution initiated in response to a customer order is Pull view of a supply chain.

 True
 False

The cycle view of a supply chain holds that the processes in a supply chain are divided into aseries of activities performed at the interface between successive stages.

 True
 False

All supply chain activities in a firm belong to one of three macro processes, CRM, ISCM and SRM.

 False
 True

Pull processes may also be referred to as speculative processes.

 False
 True

To achieve complete strategic fit, a firm must ensure that all functions in the value chain have diverse strategies that support functional goals.

 True
 False

Which of the following are basic steps to achieving strategic fit?

 Understanding the customer and supply uncertainty.
 None of the options are a basic step to achieving strategic fit.
 All of the options are basic steps to achieving strategic fit.
 Understanding the supply chain capabilities.
 Achieving strategic fit.

Which of the following is NOT a cycle in the supply chain cycle view?

 Analysis cycle
 Customer order cycle
 Manufacturing cycle
 Replenishment cycle
 Procurement cycle

The degree of supply chain responsiveness does not need to be consistent with the implied uncertainty.

 False
 True

The uncertainty that exists due to the portion of demand that the supply chain is required to meet is the

 demand uncertainty.
 implied demand uncertainty.
 average forecast error.
 none of the options.
 rate of strategic uncertainty.

A supply chain strategy involves decisions regarding

 transportation
 operating facilities.
 all of the options
 information flows.
 inventory

The uncertainty of customer demand for a product is the

 rate of strategic uncertainty.
 implied demand uncertainty.
 average forecast error.
 demand uncertainty.

Which of the following statements about pull processes is accurate?

 May also be referred to as reactive processes.
 Execution is initiated in anticipation of customer orders.
 None of the options are accurate.
 At the time of execution, demand must be forecast.
 May also be referred to as speculative processes.





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